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| Last modified on Wednesday, November 14, 2007
Q: What services does the Counseling Center offer? A: We provide a variety of services: short-term counseling for individuals, couples and families, crisis intervention; groups and workshops; classroom presentations; campus-wide consultation with student groups, staff, and faculty; and referrals to the community.    Q: Who can use the UCC? A: Students who are currently enrolled at CSU and have paid their student service fee are eligible for our services. For people wishing couples or family counseling, partners and family members may be seen as part of the counseling process, even if they are not registered students, however they may not be seen individually.  Q: Is there a fee? A: All fee-paying students have access to triage and referral services at the UCC, as well as emergency care during crisis situations. If appropriate, the UCC can also provide time-limited individual, group, couples, or family therapy. Group therapy, stress management, outreach and prevention, and learning assistance services are offered free of charge to all fee paying students. Individual, couples, and family therapy sessions are free for the first five sessions and incur a cost of $10 for each additional session per semester. Any additional fees will be automatically charged to your student account. The DAY Programs has specialized fees which range from $75 to $200. Please inquire with HHS to determine fees for services such as nutrition consultations, lab work, and physical therapy. A charge of $5 for late cancellations (less than 24 hours notice) and $7 for no shows is automatically billed to your student account for missed appointments at the UCC. The Learning Assistance Program often schedules appointments longer than one hour, therefore appointments will be charged by the hourly rate of $5 per hour for late cancellations and $7 per hour for no shows. The psychiatry service at HHS charges $5 for every 15 minutes of absence during scheduled appointments. Q: What can I talk with my counselor about? A: You are free to talk about any issues that may be troubling or confusing to you, including concerns about your relationship with a partner, relative or child. Sometimes you may know quite clearly "what's bothering you," and your counselor will help you develop new strategies for dealing with these problems. At other times you may have general feelings of being "anxious," "depressed," or "unmotivated." Your counselor can help you begin to clarify these feelings by asking questions and offering feedback about what he/she is hearing or observing. The people we work with discuss a variety of topics, including relationship issues, stress, depression, anxiety, loneliness, sexuality, eating issues, perfectionism, academic concerns, discrimination, and transition difficulties. Q: If I see an trainee, will other staff have information about me? A: As part of their training and development as a therapist, interns will discuss their work with clients with their supervisors. Our interns record their counseling sessions as part of the training process and they may ask their supervisor to listen to these tapes. All UCC therapists maintain the same standards of confidentiality. Q: Will anyone else have access to information about me? A: Everything you say to your counselor is confidential. Our staff will not release the information that you have come to our office without a signed release from you. The exceptions to confidentiality are the same as in all settings: we believe that there was a possibility of you hurting yourself or someone else, or if we need to report child, dependent, or elder abuse. Q: If I go to the UCC, does that mean there's something wrong with me? A: No, it doesn't. Most students who use our services are interested in their personal growth and adjustment to changes in their lives. Many students face normal developmental concerns and academic pressures while at CSU, and at times feel anxious, angry, or depressed. It is often helpful to gain the perspective of a neutral professional. The UCC staff is trained to help you think about alternatives or options to your behavior and ways of dealing with the world. Q: How long may I be seen? A: We focus on short-term therapy; the exact number of sessions will be negotiated with your counselor. Q: What if I need to be seen longer? A: If your concerns require long-term or more intensive counseling, we will help you to connect with a private therapist or community agency. We are familiar with most of the social service agencies in Larimer County. Q: How do I make an appointment? A: You can walk-in to C36 Clark every weekday between 10:00 am and 4:00 pm (Please note - summer walk in hours are 10-3. Speak to the administrative staff about meeting wih a counselor. Q: What if my needs are urgent? A: Students can meet with a counselor between 10am and 4pm (Please note that summer walk-in hours are from 10-3) to determine the services that are most appropriate for their needs. This is a brief meeting to help you with immediate concerns. Your counselor will assist you with any further services. In addition, you may call (970) 491-6053 during office hours or (970) 491-7111 after hours. Q: What if I am concerned about a friend or roommate? A: You can talk with a counselor (970-491-6053 during office hours) about what you can do to help your friend and/or help them see a counselor. If you think your friend is in a serious crisis, call immediately. If the office is closed, call (970) 491-7111. Q: Can I request a particular counselor? A: We will generally assign you to a counselor on the basic of schedule. If you do, however, have a preference with respect to gender, race/ethnicity, or sexual orientation, please advise the triage counselor and we will try to accommodate you. If you have any concerns, you can discuss them with your counselor in the first session. Q: What if I need to talk with someone on evenings or weekends? A: The University Counseling Center is not open in the evenings or weekends. However we do have a counselor on call and that counselor can be reached in an urgent situation by calling the CSUPD at: 491-7111. |
In Case of Emergency:
Please do not rely on e-mail for help in a crisis or emergency situation. If you are in a crisis, please come to the University Counseling Center at C-36 Clark (or call 491-6053) during business hours. After hours, call 491-7111 and request to speak with the Counseling Center on-call therapist.
